2003年到2005年

    雖然徐工離開上海回到北京已5nianduo，kemeidangtiqizaishanghaiyutongshimenyiqigongzuoderizi
，xugongdouxixubuyi。congshanghaizhixingdediyitianqi，xugongjiumingbaihenduogongzuodouyaoconglingkaishi
，xiguanderenjiguanxiheshejiaoquanyeyaosuizhigaibian。tazhishenyirenlaidaoshanghai


，chuletongshi，meiyoujiarenpeiban，zheshi，henduokehucongchuncuidehezuoguanxibianchenglepengyou，dabufenshijian，xugongbushihetongshizaiyiqi，bianshihekehupengmianjiaoliu，oueryounanlaibeiwangdetongxueluguoshanghaishi，shunluxuxujiu。

    xianzaishijichangqiudeshanghaibanshichudichufanhuadiquxiezilounei
，bangongheshenghuofenkai。xugonghetongshigangqushanghaishi，bangonghuanjingweishangzhuliangyong，bangongheshenghuoyiyidaomenlaiqufen。xugonghetongshimenmeitianyizouchuwoshijiukaishishangban，zhidaojinwoshicaijieshuyitiandegongzuo，jihumeiyouzhoumo
，zhiyaozhengkaiyanjingjiushigongzuozhuangtai。zhouyidaozhouwuweizhudongchuji，qulianxikehu、拜訪客戶、服務客戶，周末則充分準備
，隨時等待客戶的召喚，立即出發
，奔赴工作或施工現場。

    zaimeiyoutufazhuangkuangdezhoumo，xugongyeshichangheyixiekehuzuzhihuwaihuodong
，huxiangqiecuogeleitiyuyundongdeshuiping，shijianchongyudehuahaianpaiyitongqujiaoyou

，dafayeyushijiandetongshiyezengjinlehekehujiandeganqing，youshiqukehujiazhongchuanmen，yiqidashanghaimajiang、組織飯局、去酒吧喝咖啡，在工作生活不分家的狀態下感受著上海人的本土生活。

    總之，不管徐工以何種身份出現在客戶之中，球友
、驢lv友you還hai是shi麻ma友you，他ta都dou沒mei有you忘wang記ji自zi己ji的de職zhi責ze。做zuo為wei世shi紀ji長chang秋qiu公gong司si的de一yi分fen子zi，徐xu工gong和he同tong事shi們men來lai到dao客ke戶hu身shen邊bian

，既ji是shi交jiao朋peng友you
，幫bang助zhu朋peng友you解jie決jue問wen題ti，又you必bi與yu須xu朋peng友you一yi起qi戰zhan鬥dou衝chong鋒feng在zai第di一yi線xian
，所suo以yi徐xu工gong和he同tong事shi們men的de身shen份fen也ye會hui根gen據ju情qing況kuang不bu同tong發fa生sheng一yi些xie有you趣qu的de變bian化hua，有you時shi是shi組zu態tai軟ruan件jian廠chang商shang的de商shang務wu代dai表biao
，有you時shi則ze成cheng為wei組zu態tai軟ruan件jian廠chang商shang的de技ji術shu人ren員yuan
，有you時shi就jiu是shi代dai理li商shang公gong司si的de技ji術shu支zhi持chi，有you時shi化hua身shen客ke戶hu的de技ji術shu人ren員yuan
，以yi各ge種zhong身shen份fen參can與yu各ge個ge項xiang目mu的de前qian期qi工gong作zuo，和he客ke戶hu一yi起qi去qu甲jia方fang了le解jie需xu求qiu、做方案、qutoubiaoshuobiao，shenzhihekehuyiqiquyanjiuxiangmudeshishi
，yijixiezhuzutairuanjiandeercikaifa。jiuzheyang，riziyiguojiushiliangnian，xugongzaishanghaidegongzuodedaokending，jiaodaoxuduopengyou，yehuodehenduokehudezhichi，gongsideyejiyezhengzhengrishang。

    當dang然ran，這zhe樣yang的de功gong績ji不bu僅jin僅jin屬shu於yu上shang海hai辦ban事shi處chu的de世shi紀ji星xing人ren，也ye屬shu於yu繼ji續xu駐zhu紮zha在zai北bei京jing總zong部bu的de同tong事shi，他ta們men是shi徐xu工gong強qiang有you力li的de後hou盾dun
，徐xu工gong的de同tong事shi從cong客ke戶hu那na裏li獲huo取qu客ke戶hu的de需xu求qiu信xin息xi，徐xu工gong在zai上shang海hai能neng給gei客ke戶hu解jie決jue的de就jiu地di解jie決jue，很hen多duo時shi候hou不bu能neng馬ma上shang給gei客ke戶hu答da複fu，他ta們men便bian把ba客ke戶hu的de需xu求qiu信xin息xi認ren真zhen記ji錄lu下xia來lai，回hui辦ban事shi處chu後hou馬ma上shang反fan饋kui給gei北bei京jing總zong部bu，對dui一yi些xie技ji術shu難nan點dian和he技ji術shu人ren員yuan開kai電dian話hua會hui議yi討tao論lun解jie決jue方fang案an，及ji時shi給gei客ke戶hu以yi滿man意yi的de答da複fu，徐xu工gong也ye成cheng了le客ke戶hu和he研yan發fa人ren員yuan之zhi間jian溝gou通tong的de橋qiao梁liang。

    weinengjishididaodakehudexianchangbingzaixianchangjiejuewenti
，jiangdikehufaxianwentihejiejuewentidechengbendetongshijieyueshijian，xugonghetongshimendegongzuojingchangshimangmanglulu，tamenyejingchangzaixianchangtiaoshizhongbangkehufaxianxitongzhongyingjiandewenti
，congerjiechukehuduishijixingruanjianshiyongshangdewujie。jideyouyici，mougekehuzaigongsiyongshijixingzutairuanjianheyitaizhichibiaozhunMODBUS協議的智能儀表通訊效果很好，認為整個係統應該就沒有問題，於是他采購一套256點的標準版世紀星組態軟件和30塊同型號的智能儀表，並把在辦公室裏測試的那塊儀表也一起帶往現場調試。

    可ke到dao達da現xian場chang使shi用yong軟ruan件jian采cai集ji上shang來lai的de數shu據ju總zong是shi斷duan斷duan續xu續xu，客ke戶hu自zi己ji反fan複fu測ce試shi，折zhe騰teng好hao幾ji天tian也ye不bu明ming白bai其qi中zhong的de道dao理li，問wen題ti也ye不bu能neng解jie決jue。於yu是shi客ke戶hu得de出chu結jie論lun：yongshijixingzutairuanjiancaijiyikuaiyibiaomeiyouwenti

，yibiaoduoleruanjiancaijideshujujiubuwending
，zheshizutairuanjiandewenti，suoyiyaoqiugongsijiangruanjianjinxinggaijin，shenzhiyaoqiupeichangtamendesunshi，yinweidanwuletamendegongqi。

    徐工聽著這個客戶急切而帶有埋怨的敘述，心裏明白這並不是出自軟件本身的問題，世紀星組態軟件和標準的MODBUS協(xie)議(yi)的(de)儀(yi)表(biao)通(tong)訊(xun)肯(ken)定(ding)沒(mei)有(you)問(wen)題(ti)，在(zai)其(qi)他(ta)很(hen)多(duo)成(cheng)功(gong)的(de)應(ying)用(yong)案(an)例(li)中(zhong)，從(cong)來(lai)就(jiu)沒(mei)有(you)出(chu)現(xian)過(guo)類(lei)似(si)的(de)問(wen)題(ti)。可(ke)是(shi)客(ke)戶(hu)還(hai)是(shi)堅(jian)持(chi)自(zi)己(ji)的(de)結(jie)論(lun)，就(jiu)是(shi)組(zu)態(tai)軟(ruan)件(jian)的(de)通(tong)訊(xun)問(wen)題(ti)，對(dui)世(shi)紀(ji)星(xing)組(zu)態(tai)軟(ruan)件(jian)產(chan)生(sheng)很(hen)大(da)成(cheng)見(jian)。

    為(wei)幫(bang)助(zhu)客(ke)戶(hu)找(zhao)到(dao)問(wen)題(ti)的(de)真(zhen)正(zheng)原(yuan)因(yin)，消(xiao)除(chu)客(ke)戶(hu)對(dui)世(shi)紀(ji)星(xing)組(zu)態(tai)軟(ruan)件(jian)的(de)誤(wu)解(jie)
，徐(xu)工(gong)決(jue)定(ding)第(di)二(er)天(tian)一(yi)大(da)早(zao)和(he)技(ji)術(shu)人(ren)員(yuan)趕(gan)到(dao)客(ke)戶(hu)調(tiao)試(shi)現(xian)場(chang)。到(dao)現(xian)場(chang)仔(zai)細(xi)查(zha)看(kan)
，客(ke)戶(hu)一(yi)共(gong)用(yong)31塊儀表，除了其中一塊儀表和我們組態軟件通訊一直正常外，其他30塊儀表一會兒通訊正常，一會兒通訊中斷了。徐工把那一塊通訊正常的儀表和另外30塊儀表進行對比，發現儀表的生產批號不一樣，馬上給儀表廠商打電話詳細谘詢儀表的來曆和生產過程。

    原來，客戶在公司測試的那塊儀表是樣機，直接從台灣發貨，後來購買的30塊儀表是廠商為降低生產成本在廣東組裝，差異就在於儀表通訊模塊的芯片不一樣
，廠家願意馬上派人來更換30kuaiyibiaotongxunmokuaidexinpian。guorangenghuanxinpianhou，tongxunmashanghuifuzhengchang。zheshiyijingshiwanshangqibadianzhong
，mangluyitianbangzhukehujiejuelezheyiyingjianwenti，congerchenggongdihuajieleyichangkehuduishijixingruanjiandexinrenweiji，congnayihou，xugonghezhegekehuchenglewangnianjiaodelaoyou，zhemeduonianlaiyizhidoushishijixingzutairuanjianzhongshidezhichizhe。

    後記：tongguoyuxugongdejiaotan，bizhelejiedaoxiangzhezhongbangzhukehufaxianyingjianhuozhexitongzishenwentideshiqingfeichangzhengchang，zaimingbaibingbushishijixingzutairuanjiandewenti，tongguodianhuazhidaoyebunengbangzhukehuzhaochuyuanyinshi，xugonghuibuyiyulidequkehudexianchangxiezhutiaoshi，jiejuewenti。ruguoyujianzhezhongqingkuang，xugonghetongshimenmeiyougeikehuyigehelidejieshi

，hanhutuique，budaokehushenbianbangzhukehukaolvjiejuewenti，bujinjinhuirangkehuduiruanjianzishenyouzheshenshendewuhui，yeweibeilezuoweishijixingrendezhiyedaode，suoyixugongyizhiqiangtiao
，mianduizheyangdeqingkuangningkezijiduochiku、多跑路、duoshoulei，yeyaodiyishijianqubangzhukehujiejuewenti，zaishengyingdehezuoguanxibeihou，qishiyouzhewomenzhenchengdexinyi

，jishikehudehaopengyou，yeyaochengweikehudehaobangshou。